Last updated: April 2026
This application is a private messaging and contact management tool used internally by our team. It connects to a Facebook Page to receive and send messages on behalf of the page administrators.
We collect names, phone numbers, and Facebook Messenger user IDs (page-scoped IDs / PSIDs) of people who message our Facebook Page, solely to respond to their inquiries and manage outreach campaigns.
Information is used only to communicate with customers of our business via Facebook Messenger and SMS. We may send messages using A/B message variants to improve communication effectiveness. We do not sell, share, or transfer personal data to third parties.
We send broadcast messages to opted-in contacts via Facebook Messenger. Contacts may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, or similar keywords. Opted-out contacts are never messaged again.
We may import contact information (names, phone numbers) via CSV files for campaign management purposes. Imported data is subject to the same privacy protections as data collected via Facebook Messenger.
Our team receives internal operational alerts (such as system health notifications) via Discord. These alerts may reference anonymised campaign statistics but never include personal contact information.
Message history and contact details are retained for business communication purposes. Send logs older than 30 days are automatically purged. Contact records are retained until deletion is requested.
For privacy questions or data deletion requests, please message our Facebook Page directly.